Yashika, in the making
Selected agency work · Real work The Thursday Brief 2.6 years · Three agencies

Brand strategy / E-commerce / Social & campaigns

Eleven brands. None of them mine.

2.6 years on the agency side. Three agencies. Eleven brands. 16+ concurrent projects.

And a lot of Mondays where I knew absolutely nothing about the category followed by Thursdays where I had to make someone care about it.

▶Watch the storyFigure it out. Make it good. Ship it.

The story behind the slides

Eleven briefs, one short film.

An illustrated short, written from this case study. Several separate client engagements across three agencies, 2021–2025. Not one campaign. Illustrations, narration and music were made with AI tools; every fact comes from the case study below.

Read the transcript

Eleven brands. None of them mine.

About two and a half years on the agency side, across three agencies: Bearded Marketeers, Lyxel and Flamingo, and Charme Marketing.

On Monday, I'd know nothing about how a multivitamin is sold. By Thursday, I'd be writing the A-plus page that had to sell one.

Then the next brief would land. Spice. Skincare. Pharma. Baby care. Cables. Travel. At one point, more than sixteen projects at once.

Agency work makes a lot of numbers. Impressions, reach, a deck everyone liked. But you're rarely the expert, and the deadline doesn't care.

One number started to matter more to me: did the client come back? More than six lakh rupees of the business I handled was repeat work.

So I stopped asking what a page should say, and started asking what's stopping them. Then I built the page in the order a customer thinks, answering each objection before they hit the back button.

A-plus content, brand stores and listings, across Amazon, Flipkart, Nykaa and Myntra. Across that e-commerce creative, engagement went up twenty to twenty-five percent.

And a product launch in baby care, a category where the customer is often a first-time parent.

Agency taught me to be useful before I was an expert. But the big calls, like pricing, range and distribution, often happened in a room I wasn't in. I wanted to be in that room.

The brief

Whatever landed that week.

At Bearded Marketeers, I was an early hire working across three local accounts, handling brand strategy, creative briefing, and campaign delivery end to end.

At Lyxel & Flamingo, the scale changed. Eleven brands. 16+ projects. Clients including Dabur, Cipla, RR Kabel and Biotique.

At Charme Marketing, I moved into 360° campaign production and social across Instagram, LinkedIn, YouTube and Facebook, working with D2C brands across the US, India and UK while completing my MBA.

What was happening

You are rarely the expert.
And the deadline does not care.

On Monday, you don’t know how a multivitamin is sold. By Thursday, you’re writing the A+ page that has to convince someone to buy one.

Then the next brief arrives. Spice. Skincare. Pharma. Baby care. Cables. Travel.

What wasn’t working

Nobody arrives wanting to read it.

An A+ page is a strange format. They arrive with an objection they may not even have articulated yet.

But the interesting part wasn’t making the page look good. It was figuring out why someone wasn’t buying.

The “Hmm…”

Did the client come back?

Agency work can produce a lot of numbers. Impressions. Engagement. Reach. Awards. A deck that everyone liked.

But there was one number I started caring about more than the others: more than ₹6 lakh of the business I handled came from repeat work, the same brands choosing to spend again after the first project was delivered.

Because you brief differently when you’re not just trying to make this project work. You’re trying to make the client want the next one.

The move · The craft

What is stopping them? Make the thing answer the question.
The making

Words, images, and proof.

So instead of asking: “What should this page say?” I started asking: “What is stopping them?”

Then I built the page around that question in the order the customer was likely to think it, using words, images, and proof to answer each objection before they reached the back button.

A+ content. Brand Stores. Listing pages. Across Amazon, Flipkart, Nykaa, and Myntra.

The receipts
11Brands
16+Concurrent projects
4Marketplaces
₹6L+Repeat business
20–25%Engagement increase across e-commerce creative

And a product launch delivered for a category where the customer is often a first-time parent.

A few things I made

Before I started building brands,
I was learning how brands get built.

Food · Baby Care · Pharma · Beauty · Home · Lifestyle

A+ Creatives

Enhanced product descriptions: high-quality images, detailed text, comparison charts and multimedia to showcase product features, benefits and brand story.

The goals

  • Increase conversion rate by up to 3%–10%.
  • Target different types of shoppers.
  • Demonstrate the product’s unique selling propositions.
  • Increase customer engagement.
  • Improve brand awareness.

Platforms
Amazon · Flipkart · Nykaa · Myntra

Skills acquired
Communication · Branding research · Project management · Schedule planning

Skills acquired: Communication, Branding research, Project management, Schedule planning
Skills acquired
Fragrance · Blissful lavender
Fragrance · Blissful lavender
Fragrance · Pure essence
Fragrance · Pure essence
Dabur · Odonil fresh, breezy, luscious
Dabur · Odonil fresh, breezy, luscious
Show all 10 A+ creatives (7 more)Show fewer A+ creatives
Dabur · Odonil destination range
Dabur · Odonil destination range
Dr. Oetker · Soft waffles
Dr. Oetker · Soft waffles
Dr. Oetker · Soft waffles how to
Dr. Oetker · Soft waffles how to
Swiss Beauty · Lip crayon
Swiss Beauty · Lip crayon
Swiss Beauty · Concealer palette
Swiss Beauty · Concealer palette
Dabur · Virgin baby coconut oil
Dabur · Virgin baby coconut oil
Furo · Grip style performance - e-commerce creative
Furo · Grip style performance

Vahdam

Vahdam · Turmeric Curcumin
Vahdam · Turmeric Curcumin
Vahdam · Turmeric Curcumin · Product details
Vahdam · Turmeric Curcumin · Product details
Vahdam · Shatavari
Vahdam · Shatavari
Show all 6 Vahdam creatives (3 more)Show fewer Vahdam creatives
Vahdam · A legacy of purity, potency & purpose
Vahdam · A legacy of purity, potency & purpose
Vahdam · Featured collection
Vahdam · Featured collection
Vahdam · Shop by category
Vahdam · Shop by category

More Vahdam creatives coming soon

B+ Creatives

High-quality visual and textual content that goes beyond basic product information: product benefits, lifestyle associations and brand personality. Elevating the customer experience beyond simple product listings.

Dabur · Coconut real benefits
Dabur · Coconut real benefits
Dabur · Virgin coconut oil super oil
Dabur · Virgin coconut oil super oil
Dabur · Baby virgin coconut oil
Dabur · Baby virgin coconut oil
Show all 9 B+ creatives (6 more)Show fewer B+ creatives
Dr. Oetker · FunFoods peanut butter
Dr. Oetker · FunFoods peanut butter
Dr. Oetker · FunFoods mayonnaise
Dr. Oetker · FunFoods mayonnaise
Dr. Oetker · FunFoods pasta alfredo
Dr. Oetker · FunFoods pasta alfredo
Cipla · Fibocare digestive
Cipla · Fibocare digestive
Cipla · Maxirich gold
Cipla · Maxirich gold
Cipla · Maxirich Omega 3 how to consume
Cipla · Maxirich Omega 3 how to consume

DSP Ad Banners

Luminous · Ceiling fan banner
Luminous · Ceiling fan banner
Luminous · Table fan banner
Luminous · Table fan banner
Dabur · Odonil banner
Dabur · Odonil banner
Whizz Consulting · Offshore accountant - brand store or display creative
Whizz Consulting · Offshore accountant

Brand Store Banners

Furo · Shoes grid
Furo · Shoes grid
Furo · Shoes range
Furo · Shoes range
Brand Store · Wooden furniture
Brand Store · Wooden furniture
Brand Store · Mattress
Brand Store · Mattress

Social Media

Snowtail Escapes

Continuing a legacy of 25 years, Snowtail Escapes creates unforgettable travel experiences tailored to your desires. Premium and bespoke travel packages, curated itineraries, exotic destinations and thrilling adventures.

@snowtailescapes · snowtailescapes.com

Snowtail Escapes Instagram profile
Snowtail Escapes · Instagram profile
Snowtail · Maldives
Snowtail · Maldives
Snowtail · Phuket
Snowtail · Phuket
Snowtail · Teela, Jaipur
Snowtail · Teela, Jaipur

The goals

  • Maintain current interaction with clients
  • Increase engagement
  • Increase number of Instagram followers
  • Build brand awareness

Skills acquired

Communication · Branding research · Project management · Schedule planning

Snowtail · The goals and skills acquired
Snowtail · The goals and skills acquired
Snowtail · Visa explainer
Snowtail · Visa explainer
Snowtail · Guest review
Snowtail · Guest review
Snowtail · India this winter
Snowtail · India this winter
Show all 9 social creatives (6 more)Show fewer social creatives
Snowtail · Phuket
Snowtail · Phuket
Snowtail · Brand frame
Snowtail · Brand frame
Snowtail · Kazakhstan
Snowtail · Kazakhstan
Snowtail · Rah Bagh, Srinagar
Snowtail · Rah Bagh, Srinagar
Snowtail · Maldives
Snowtail · Maldives
Snowtail · Dubai
Snowtail · Dubai

The results

Source: the supplied Instagram insights screenshots. These are reported account figures, not a before-and-after comparison or results for the other agency engagements. Reach is shown for “Last 90 days”; the profile dashboard separately reports views in the last 30 days.

Accounts reached
118,700
Accounts engaged
963
Profile activity
2,432
Total followers
362
Snowtail · Account insights: reach
Snowtail · Account insights: reach
Reach
Followers
0
Non-followers
118,700
Reels
9,162.0
Posts
1,813.0
Stories
333.0

Content-type figures reproduced as printed in the screenshot.

Top content based on reach
Date shownReach
Nov 2684.8K
Nov 2029K
Oct 101.7K
Oct 91K
Dec 17931
Snowtail · Engagement, profile and followers
Snowtail · Engagement, profile and followers
Engagement & profile
Followers engaged
126
Non-followers engaged
837
Reels · Content interactions
816
Posts · Content interactions
351
Profile visits
2,357
External link taps
75
Top content based on engagement
Date shownEngagement
Nov 26459
Nov 20228
Oct 1083
Oct 975
Dec 1756

The profile screenshot shows 136 posts, 362 followers, 17 following and 123.1K views in the last 30 days.

Amazon logo Cambridge University Press logo Cipla logo Dr. Oetker Funfoods logo Furo Sports Shoes logo Kenstar logo Oliveware logo Tata Consumer Products logo

And that was the point.

I wasn’t building brands yet.
I was learning how.

So what?

Agency is where you learn to be useful before you are an expert.

2.6 years of agency work taught me how to walk into an unfamiliar category and become useful quickly. How to ask better questions. How to brief creatives. How to turn a messy client request into an actual problem.

How to make something. How to defend an idea. And, occasionally, how to admit the idea isn’t working and start again.

On the agency side, you can do your best work and then hand it over. The decisions that determine whether it works — pricing, range, distribution, positioning — often happen in a room you’re not in.

I wanted to be in that room.

Not just making the work. Helping decide what the work should be.

Eleven brands taught me the craft. None of them were mine. Until I started building my own.

What I’d do differently

Not just making the work.
Helping decide what the work should be.

It also taught me what I eventually wanted next.